Admin Sorted

Six ways we keep your back office moving

The Sortivo Desk includes all six—one coordinated service for your calls, bookings, follow-ups and essential admin.

Admin paperwork being handled at a desk

Call Answering

Every call answered live, in your business name — never voicemail, never a missed opportunity.

  • Live answering during your set hours
  • Calls greeted in your business name
  • Caller details logged and sent to you instantly
  • Urgent jobs flagged separately from routine enquiries

Job Booking & Scheduling

Jobs booked straight into your calendar, with the right details captured up front.

  • Direct booking into your existing calendar
  • Address, access, and job notes captured up front
  • Clash and double-booking checks
  • Daily job list sent to you each morning

Missed Call Follow-Up

Every missed call gets a text-back and a callback — before the customer rings the next number on the list.

  • Instant text-back on any unanswered call
  • Callback attempted same-day
  • Missed-call log so nothing slips through
  • Weekly summary of recovered jobs

Quote Requests & Triage

New enquiries captured with the details you actually need, and urgent jobs flagged straight away.

  • Structured intake for every new enquiry
  • Urgency triage (emergency vs. routine)
  • Job details formatted the same way every time
  • Straight to your phone or inbox, your choice

Customer Follow-Ups & Reviews

A quick check-in after the job's done, and a review request sent while it's still fresh.

  • Post-job check-in call or text
  • Review request sent at the right moment
  • Issues flagged back to you before they become complaints
  • Monthly review-rate summary

Admin & Invoicing Support

Quotes sent, invoices chased, paperwork handled — so your evenings are actually evenings.

  • Quote drafting from your job notes
  • Invoice sending after job completion
  • Overdue invoice follow-up
  • Simple monthly admin summary

What you receive

Clear outputs, ready to use

Information arrives in a consistent format, so you can act quickly without piecing together notes from different places.

  • New enquiry record
  • Booking confirmation
  • Daily job summary
  • Follow-up reminder
  • Weekly activity report

All six services are included in the standard Sortivo Desk

One coordinated monthly service, with no setup fee and no long-term contract.

View pricing